{"id":7250,"date":"2021-12-28T10:53:59","date_gmt":"2021-12-28T10:53:59","guid":{"rendered":"https:\/\/qualiss.com.tr\/?page_id=7250"},"modified":"2026-07-02T17:09:22","modified_gmt":"2026-07-02T14:09:22","slug":"guarantee-and-return-conditions","status":"publish","type":"page","link":"https:\/\/qualiss.com.tr\/en\/guarantee-and-return-conditions\/","title":{"rendered":"GARANT\u0130 VE \u0130ADE KO\u015eULLARI"},"content":{"rendered":"
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GARANT\u0130 VE \u0130ADE KO\u015eULLARI<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
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Qualiss olarak m\u00fc\u015fteri memnuniyetini \u00f6nemsiyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerle ilgili iade, de\u011fi\u015fim, cayma hakk\u0131, hasarl\u0131 \u00fcr\u00fcn ve ay\u0131pl\u0131 \u00fcr\u00fcn s\u00fcre\u00e7leri a\u015fa\u011f\u0131daki ko\u015fullara g\u00f6re y\u00fcr\u00fct\u00fcl\u00fcr.<\/p>\n

1. Cayma Hakk\u0131<\/p>\n

www.qualiss.com.tr \u00fczerinden sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerde, \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren 14 g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131n\u0131z\u0131 kullanabilirsiniz.<\/p>\n

Cayma hakk\u0131n\u0131z\u0131 kullanmak i\u00e7in 14 g\u00fcnl\u00fck s\u00fcre i\u00e7inde bizimle ileti\u015fime ge\u00e7meniz gerekmektedir.<\/p>\n

\u0130leti\u015fim:<\/p>\n

E-posta: info@qualiss.com.tr
\nTelefon: 5336047787<\/p>\n

2. \u0130ade \u015eartlar\u0131<\/p>\n

Cayma hakk\u0131 kapsam\u0131nda iade edilecek \u00fcr\u00fcn\u00fcn;<\/p>\n

– Kullan\u0131lmam\u0131\u015f olmas\u0131
\n– Ambalaj\u0131n\u0131n a\u00e7\u0131lmam\u0131\u015f olmas\u0131
\n– Koruyucu band\u0131n\u0131n, m\u00fchr\u00fcn\u00fcn veya g\u00fcvenlik ambalaj\u0131n\u0131n bozulmam\u0131\u015f olmas\u0131
\n– Yeniden sat\u0131\u015fa uygun durumda olmas\u0131
\n– T\u00fcm belge, aksesuar ve varsa hediyeleriyle birlikte g\u00f6nderilmesi gerekir.<\/p>\n

3. Takviye Edici G\u0131da ve Hijyen Hassasiyeti Bulunan \u00dcr\u00fcnler<\/p>\n

Takviye edici g\u0131da, g\u0131da, kozmetik ve hijyen hassasiyeti bulunan \u00fcr\u00fcnlerde, \u00fcr\u00fcn ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f, g\u00fcvenlik band\u0131 bozulmu\u015f veya \u00fcr\u00fcn kullan\u0131lm\u0131\u015fsa cayma hakk\u0131 kapsam\u0131nda iade kabul edilmeyebilir.<\/p>\n

Bu d\u00fczenleme yaln\u0131zca cayma hakk\u0131 kapsam\u0131ndaki iadeler i\u00e7in ge\u00e7erlidir.<\/p>\n

\u00dcr\u00fcn\u00fcn ay\u0131pl\u0131, hasarl\u0131, bozuk, yanl\u0131\u015f veya eksik g\u00f6nderilmi\u015f olmas\u0131 halinde t\u00fcketicinin yasal haklar\u0131 sakl\u0131d\u0131r.<\/p>\n

4. Cayma Hakk\u0131n\u0131n Kullan\u0131lamayaca\u011f\u0131 Haller<\/p>\n

A\u015fa\u011f\u0131daki durumlarda cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n

– Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f ve sa\u011fl\u0131k\/hijyen a\u00e7\u0131s\u0131ndan iadesi uygun olmayan \u00fcr\u00fcnlerde
\n– Kullan\u0131lm\u0131\u015f \u00fcr\u00fcnlerde
\n– Son kullanma tarihi ge\u00e7ebilecek veya \u00e7abuk bozulabilecek \u00fcr\u00fcnlerde
\n– T\u00fcketicinin \u00f6zel taleplerine g\u00f6re haz\u0131rlanan \u00fcr\u00fcnlerde
\n– \u00dcr\u00fcn\u00fcn yeniden sat\u0131\u015fa uygunlu\u011funun ortadan kalkt\u0131\u011f\u0131 durumlarda<\/p>\n

5. Ay\u0131pl\u0131, Hasarl\u0131 veya Yanl\u0131\u015f \u00dcr\u00fcn<\/p>\n

Teslim ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn\u00fcn hasarl\u0131, ay\u0131pl\u0131, yanl\u0131\u015f veya eksik oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyorsan\u0131z l\u00fctfen m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede bizimle ileti\u015fime ge\u00e7iniz.<\/p>\n

Bu durumda sizden a\u015fa\u011f\u0131daki bilgiler talep edilebilir:<\/p>\n

– Sipari\u015f numaras\u0131
\n– \u00dcr\u00fcn foto\u011fraf\u0131
\n– Kargo paketi foto\u011fraf\u0131
\n– Hasar veya ay\u0131p a\u00e7\u0131klamas\u0131
\n– Varsa kargo hasar tutana\u011f\u0131<\/p>\n

Ay\u0131pl\u0131, hasarl\u0131 veya yanl\u0131\u015f \u00fcr\u00fcnlerde iade\/de\u011fi\u015fim s\u00fcreci taraf\u0131m\u0131zca de\u011ferlendirilir ve yasal haklar\u0131n\u0131z sakl\u0131d\u0131r.<\/p>\n

6. Kargo Tesliminde Dikkat Edilmesi Gerekenler<\/p>\n

Kargo tesliminde paketi kontrol etmeniz \u00f6nerilir.<\/p>\n

Pakette ezilme, y\u0131rt\u0131lma, \u0131slanma, akma veya belirgin hasar bulunmas\u0131 halinde kargo g\u00f6revlisine hasar tutana\u011f\u0131 tutturman\u0131z s\u00fcrecin daha h\u0131zl\u0131 sonu\u00e7lanmas\u0131n\u0131 sa\u011flar.<\/p>\n

Hasar tutana\u011f\u0131 bulunmamas\u0131, ay\u0131pl\u0131 \u00fcr\u00fcne ili\u015fkin yasal haklar\u0131n\u0131z\u0131 ortadan kald\u0131rmaz.<\/p>\n

7. \u0130ade S\u00fcreci<\/p>\n

\u0130ade talebiniz taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra size iade s\u00fcreciyle ilgili bilgilendirme yap\u0131l\u0131r.<\/p>\n

\u0130ade edilecek \u00fcr\u00fcn, taraf\u0131m\u0131zca bildirilen kargo firmas\u0131 ve adrese g\u00f6nderilmelidir.<\/p>\n

\u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra iade ko\u015fullar\u0131na uygunlu\u011fu kontrol edilir.<\/p>\n

\u0130ade ko\u015fullar\u0131na uygun olan \u00fcr\u00fcnlerde \u00fcr\u00fcn bedeli, mevzuata uygun s\u00fcre i\u00e7erisinde al\u0131\u015fveri\u015fte kullan\u0131lan \u00f6deme y\u00f6ntemine iade edilir.<\/p>\n

8. \u0130ade Kargo \u00dccreti<\/p>\n

Cayma hakk\u0131 kapsam\u0131nda yap\u0131lacak iadelerde iade kargo bedeline ili\u015fkin bilgi sipari\u015f \u00f6ncesinde ve iade s\u00fcrecinde ayr\u0131ca bildirilir.<\/p>\n

Ay\u0131pl\u0131, hasarl\u0131, yanl\u0131\u015f veya eksik g\u00f6nderilen \u00fcr\u00fcnlerde, hatan\u0131n taraf\u0131m\u0131zdan kaynakland\u0131\u011f\u0131n\u0131n tespit edilmesi halinde iade\/de\u011fi\u015fim kargo bedeli m\u00fc\u015fteriye yans\u0131t\u0131lmaz.<\/p>\n

9. Para \u0130adesi<\/p>\n

\u0130ade onayland\u0131ktan sonra \u00f6deme, al\u0131\u015fveri\u015fte kullan\u0131lan \u00f6deme y\u00f6ntemine yap\u0131l\u0131r.<\/p>\n

Bankan\u0131z\u0131n i\u015flem s\u00fcrelerine ba\u011fl\u0131 olarak iadenin kart\u0131n\u0131za veya hesab\u0131n\u0131za yans\u0131mas\u0131 birka\u00e7 i\u015f g\u00fcn\u00fc s\u00fcrebilir.<\/p>\n

10. De\u011fi\u015fim<\/p>\n

Stok durumuna g\u00f6re ay\u0131pl\u0131, hasarl\u0131 veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcnlerde de\u011fi\u015fim yap\u0131labilir.<\/p>\n

De\u011fi\u015fim yap\u0131lamamas\u0131 halinde \u00fcr\u00fcn bedeli iade edilir.<\/p>\n

11. \u0130leti\u015fim<\/p>\n

\u0130ade, de\u011fi\u015fim ve garanti s\u00fcre\u00e7leriyle ilgili bizimle a\u015fa\u011f\u0131daki kanallardan ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n

E-posta: info@qualiss.com.tr
\nTelefon: 5336047787<\/p>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"GARANT\u0130 VE \u0130ADE KO\u015eULLARI Qualiss olarak m\u00fc\u015fteri memnuniyetini \u00f6nemsiyoruz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerle ilgili iade, de\u011fi\u015fim, cayma hakk\u0131, hasarl\u0131 \u00fcr\u00fcn ve","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/pages\/7250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/comments?post=7250"}],"version-history":[{"count":2,"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/pages\/7250\/revisions"}],"predecessor-version":[{"id":9099,"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/pages\/7250\/revisions\/9099"}],"wp:attachment":[{"href":"https:\/\/qualiss.com.tr\/en\/wp-json\/wp\/v2\/media?parent=7250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}